Hygiene and Safety Measures
The generosity of the entire resort in the midst of the magnificent Melchsee-Frutt mountain scenery offers a lot of space for all our guests and it will be especially easy for you to enjoy your time out to the fullest without having to do without anything. Keeping your distance also means having space for yourself.
FOLLOWING RULES OF CONDUCT APPLY TO OUR GUESTS:
- Keep at least 1.5 meters distance to other people except to people from the common household or co-travelers from the common housing unit.
- Mouth and nose protection in indoor areas and spa areas (children from 12 years and older).
- Fever is measured at the valley station, at check-in and in the restaurants (guests with fever are invited for testing).
- Lifts may be entered only by max. 2 persons or 1 household.
- The temperature of all children is taken?measured before entering the Kids Club. The bowling alley may be used only by 1 household (we ask for pre-registration at the reception).
- If possible, pay contactless - preferably pay the bill by card. Comply with instructions from the hotel staff Refrain from handshakes and hugs.
- Wash and disinfect hands several times a day with soap and water for at least 30 seconds.
- Avoid touching face with hands. Sneeze or cough into the crook of your arm or into a handkerchief.
- If there are signs of illness, do not travel. In case of signs during your stay contact the reception.
RESTAURANTS & BARS
- Restaurant visits are only possible with advance reservation (reception). This applies to breakfast as well as dinner.
- Breakfast as well as dinner in the restaurant is divided into slots - please register for this at our reception.
- QR code menu cards are available.
- Our buffet offers prepared portions.
- The hotel bar offers small snacks and is open daily until 11 p.m.
SPA & WELLNESS
- A maximum of 30 guests are allowed in the Frutt Spa and and in the Lago Lodge Spa max. 21 guests (please let the spa-reception know how often you want to use the spa area).
- In the fitness room may be max. 2 guests or 1 household.