Guest Information

Our Guest Information

General terms & conditions

Our general terms and conditions

Room Service Menu

  • Special booking and cancellation terms apply to group bookings.

Arrival fee

  • Thee arrival fee (gondola roundtrip ticket Stöckalp to Melchsee-Frutt incl. baggage transfer to hotel) can be booked for CHF 30 per adult and CHF 15 per child (4 to 15 years).
  • Baggage service is available until 5 pm daily. Changes reserved.

Car park Stöckalp

  • You can reserve a parking space in the Stöckalp car park building for CHF 12 per day.

Dogs

  • Well-behaved dogs are welcome on our dogs' floor (1st floor) and are permitted in the frutt Titschli restaurant, in the coffee kitchen, in the lobby and on the Titschli terrace.
  • Fee CHF 35 per day incl. dog kit (dog pillow, a treat and use of the hotel's dog shower).

Breakfast

CHF 35 for external guests

Room Service

7 am to 9.30 pm (last order), CHF 10 room service charge applies

Smoking

Smoking is permitted only in front of the hotel, on the hotel terrace and in our cigar lounge

Euro

Euros are welcome – at current exchange rates